Policy Related to the Handling of Personal Information

Our company will collect personal information using proper methods and in compliance with the law. Additionally, we use the following guidelines to use, manage, and protect personal information appropriately.

1. Name of business operator for handling personal information

1-6-19, Honmachi, Chuo-ku, Osaka-city
Kunihiko Endo, Representative Director

2. Basic Principles

Our company’s basic principles related to personal information are as follows;

(1)Strict and appropriate management of personal information

We will appropriately and carefully manage personal information.
Furthermore, we possess, and will strive to maintain and improve activities related to the guidelines outlined above as well as our efforts for the protection of personal information.

(2)Identifying the purpose of usage and prohibiting usage for any other purposes

When we directly acquire personal information in writing, at that time, we will clearly identify the purpose of its usage.
When personal information is to be obtained using methods other than directly in writing, or personal information is to be indirectly acquired, the scope of the purpose of usage shall be as follows:

  1. To provide products and services;
  2. To provide after-sales service;
  3. To collect or provide information related to the development of new products;
  4. Seminar guides and to carry out surveys, hold contests that award prizes, etc.;
  5. To respond for inquiries, requests for materials, and other requests
  6. To provide information and carry out screening related to our company’s hiring activities; and
  7. To carry out duties related to personal management for the development, welfare, etc. of our employees.

(3)Non-disclosure/non-provision of personal information to third parties

Personal information provided to our company shall not be disclosed nor provided to third parties, except in the following cases:

  1. When the consent of the individual to whom the information belongs is obtained;
  2. When a legal order required to provide the personal information, etc.;
  3. When it is difficult to obtain the consent of the person due to the need to protect the life, body or property of the person;
  4. When it is necessary to cooperate with a state organ, a local government, or a person entrusted thereby in executing the affairs prescribed by laws and regulations and in which obtaining the consent of the person in question is likely to hinder the execution of the affairs in question;
  5. When contracting work to a third party that uses the information within the scope of the purpose of usage or (5) when such business is provided to a person who falls within the scope of the joint user as set forth in the joint use of personal information;

(4)Security management measures for personal information

We will endeavor to continuously take necessary and appropriate safety measures against the risk of unauthorized access and leakage, loss, damage (hereinafter referred to as “leakage”) of the personal information you provided. For example, we are taking the following measures.

  • Establishment of this policy to ensure proper handling of customer’s personal information
  • Implementation of measures to prevent theft of equipment, electronic media, and documents that handle personal data
  • Prevention of unauthorized access from the outside by managing the accounts of employee users
  • Implementation of restrictions on the installation of unauthorized application software on devices handling personal information
  • Implementation of usage management of electronic media used internally
  • Implementation of conditional transmission when sending files externally
  • Rules on the Handling of Personal Information are described forth in the working Regulations, etc.

(5)Shared use of personal information

The personal information provided may be used jointly with our group affiliated companies to the extent necessary to achieve the purpose use.

  1. Items of Personal Data to be Shared
    First and last name, gender, ages, contact information (mobile phone number, e-mail address, etc.), work address information (affiliated company and department name, professional titles, affiliated company contact information, etc.), answers to questionnaires, contents of opinions, information on e-mail magazine registration / distribution, purchase history, provision history of our services, browsing history, etc.
  2. Scope of joint users
    ESEMS Co., Ltd. (ENDO`s group company),
  3. Purpose of shared use
    2 Basic Principles – (2) Matters described in Clarification of purpose of use and prohibition of use for other purposes
  4. Management representative for Joint use
    1-6-19, Honmachi Chuo-ku, Osaka-city
    Kunihiko Endo, Representative Director

3. Inquiries Related to Personal Information

To request a confirmation of matters related to personal information, the owner of that personal information should contact the division that provides the service for which their personal data was submitted.
To prevent the leakage of personal information to third parties, personal information kept by our company will only be shared with the owner of that personal information after our business can confirm their identity.
Note that in the following situation, personal information may not be able to be provided in this way:

  1. The information requested does not correspond to the personal data we possess;
  2. The provision of such information threatens the life, physical safety, or property of the person in question or of a third party, or otherwise harms their rights and interests;
  3. There is the risk that such provision could significantly hinder our company’s regular business operations; or
  4. When the disclosure or provision violates other laws and regulations

When there is a request for correction, suspension of use, or deletion of personal information, we will promptly respond to such request to the extent necessary only if we are able to confirm the identity of such personal information.

4. Other Matters

  • “Cookies” are small pieces of information sent by web servers to customers’ browsers for the effective operation of online services. Our company uses cookies to customize our websites to meet our customers’ individual needs better and to improve the contents of our websites and the services we provide to satisfy our customers better. Customers can set their browsers to refuse cookies sent by our web servers or to display warnings when cookies are received. However, if the reception of cookies is restricted in this way, personalized functions cannot be used and other limitations may arise.
  • Our company cannot bear any responsibility for the safety of the personal information of customers when they visit other websites that are linked to our site.

5. Consultation counter regarding the handling of personal information

Please, contact us using the information listed below if you have any questions about the information on this page or have any inquiries about our handling of personal information.

Personal Information Managing Division:
General Affairs Division, Management Quality Group, ENDO LIGHTING CORP.

Personal Information Managing Division Contact Information:
Location: ENDO Sakaisuji Building, 1-7-3 Bingomachi, Chuo-ku, Osaka-city, Osaka
Phone: 06-6267-7095